Grand Rapids Michigan Remodeling — Ridgeline FAQ
Thank you very much for your interest in Ridgeline. It is our privilege and honor to create the great relationships with our clients that we do. If you are in the early stages of choosing a remodeling partner and live in Grand Rapids or West Michigan, we have put together the following list of frequently asked questions about our company.
If you find yourself with questions that have not been addressed below or wish to discuss your repair, restoration or home remodeling project, please call us. Thank you very much for your interest in Ridgeline.
Respectfully,
Matt Garrison & the Ridgeline Team
What makes Ridgeline different from other Grand Rapids Remodeling Companies?
![]()
What makes Ridgeline different from other Grand Rapids Remodeling Companies?
![]()
Ridgeline's remodeling experts provide you with thorough and practical guidance for your entire remodeling experience and far beyond. Our good communication, accurate budgets, attention to detail and limiting unnecessary impacts on your life are our trademark and our pride. Through the use of quality materials, state-of-the-art building techniques and skilled craftsmanship we are dedicated to achieving great results that you deserve.
How long has Ridgeline been in business? What is Matt Garrison's background?
![]()
How long has Ridgeline been in business? What is Matt Garrison's background?
![]()
Ridgeline has been in business serving Grand Rapids and all of West Michigan since 2004. Our seasoned team boasts many decades of combined experience. Our firm is owned and operated by Matt Garrison, who prides himself with nearly 20 years of experience in the combined fields of engineering, design and construction. Ridgeline's leadership team has 40 years of professional, hands-on experience in custom home construction, home remodeling, building restoration, home repair, kitchen remodeling, bathroom remodeling and more. Matt Garrison is proud to have achieved nearly 20 years of formal andon-the-job training in the combined fields engineering, design and construction. His career began in 1993 as a Student Engineer in the Physical Plant while enrolled in the College of Engineering at Michigan State University.
Should my Grand Rapids Remodeling Company be licensed and insured? Is Ridgeline?
![]()
Should my Grand Rapids Remodeling Company be licensed and insured? Is Ridgeline?
![]()
Ridgeline Reconstruction, LLC. is licensed through the State of Michigan by the Department of Labor and Economic Development. Our license number is 2102181154.
To verify our license/registration and to find more information please click here for the
State of Michigan's License Search Page.
What services do you provide?
![]()
What services do you provide?
![]()
Ridgeline is a full service general contractor specializing in the repair, restoration and remodeling of residential and commercial properties.
Our experts provide you with thorough and practical guidance for your entire remodeling experience and far beyond.
With years of combined engineering and construction experience we perform a variety of commercial and residential repair, restoration and
remodeling projects. Here are just a few of the projects we have done in the past:
Home Remodeling: Kitchen Remodels, Bathroom Remodels, Basement Remodels, Additions
Commercial Remodeling: Retail Areas, Drywall, Painting
Home Repair: Roofing, Foundation Repair, Painting
Building Restoration: Chimney Restoration, Historic Building Restoration
How many employees does Ridgeline have?
![]()
How many employees does Ridgeline have?
![]()
Ridgeline has three (3) full-time employees. Our roster includes our office staff and lead carpenters. In order to more effectively manage our overhead expense, the bulk of our general tradesmen are independent.
Do you provide remodeling services in other areas besides Grand Rapids, Michigan?
![]()
Do you provide remodeling services in other areas besides Grand Rapids, Michigan?
![]()
Ridgeline's office is located in Lowell, Michigan, however, our service area is from Lansing to the Lake. We have provided general contractor services in several West Michigan cities including Grand Rapids, Lansing, Muskegon, Holland, Forest Hill, Lowell, Ada, East Lansing, East Grand Rapids, Cascade, Grand Haven, Rockford and many more.
Click here for a map of our service area and a marker for our office — Grand Rapids Michigan Remodeling Service Area.
What are your office hours?
![]()
What are your office hours?
![]()
At this time Ridgeline's office hours are by appointment only. Please call Ridgeline in advance at 616-987-4245 for deliveries or general inquiries.
What are your telephone phone and fax numbers?
![]()
What are your telephone phone and fax numbers?
![]()
Ridgeline's telephone and fax numbers are:
How big is your company?
![]()
How big is your company? How many remodeling projects do you complete each year?
![]()
Ridgeline typically completes 60 to 80 repair, restoration and remodeling projects each year. These projects vary in size and scope from small home repairs to large scale home remodeling projects. We employ three full time employees and keep a dedicated troupe of nearly 20 skilled professionals engaged throughout the year.
We live in Grand Rapids and are doing a complete home remodel. Do you offer design services?
![]()
We live in Grand Rapids and are doing a complete home remodel. Do you offer design services?
![]()
We have fantastic interior designers that we routinely work with. Many of our clients remain in close contact with our designers even after the initial remodeling projects have been completed.
Can you help me with a budget?
![]()
Can you help me with a budget?
![]()
Yes, in fact budgeting is one of Ridgeline's strongest suites. Our intimate experience with construction and their costs make us an excellent partner throughout your
budgeting process. Ridgeline can help with cost saving ideas, room-by-room breakdowns or simply by identifying
appropriate and realistic allowances for items that you will manage directly.
Why don’t you see for yourself the level of detail that we put into your budget. We have attached a sample
budget to give you an idea of what we can do for your repair, restoration or remodeling project.
How do ensure that we can work within that budget?
![]()
How do ensure that we can work within that budget?
![]()
By the end of the budgeting and design process, product selections will be the only costs that need clarification.
So by the end of the planning process, the budget should exactly match the design and reflect a Guaranteed Maximum Price.
Throughout those budgeting and design discussions, our team is listening to your thoughts about the finished product,
materials, scheduling and cost considerations. This planning phase will result in a remodeling project designed specifically to
your budget and vision.
What happens if something changes during the course of my remodeling project?
![]()
What happens if something changes during the course of my remodeling project?
![]()
Quite often changes are made during the project. Many of the changes that you will make have little to no impact on the final cost, while others may result in added or reduced costs. When a change is made during the course of the project a "Change Order"is created which clearly states the changes and identify the cost effect. No matter what the changes are, you should rest assured that no additional cost will be added to the agreement without your written consent.
How can we avoid Change Orders?
![]()
How can we avoid Change Orders?
![]()
The easiest way to avoid Change Orders is to clearly and thoroughly identify your needs up front during the design and budgeting phase. This will ensure that the project has been thoroughly considered and estimated before work begins.
Can you meet our deadline?
![]()
Can you meet our deadline?
![]()
In most cases we can meet or even beat your deadline. By clearly communicating your scheduling milestones up front, Ridgeline can effectively plan that the project be completed for your special event.
Can we visit some of your past Grand Rapids Remodeling projects?
![]()
Can we visit some of your past Grand Rapids Remodeling projects?
![]()
Our website has many of our past remodeling projects displayed for your viewing. Please click here to visit our remodeling showcase:
Grand Rapids Remodeling Showcase
If a personal viewing is what you seek, some of our clients are proud to show off their new space. In an effort to respect
their time and space we will identify a related project and arrange for a viewing of their space.
Do you provide financing?
![]()
Do you provide financing?
![]()
At this time Ridgeline does not provide financing directly. We do however have relationships with select financial institutions and we would be happy to arrange for a personal consultation with a lending specialist.
What is your warranty and how long do you guarantee your work?
![]()
What is your warranty and how long do you guarantee your work?
![]()
Ridgeline is proud of our work and our warranty reflects that. Our goal is that you are completely satisfied with the work we do so that your friends and family will ask who helped you with your remodling project. If there is anything not to your satisfaction please let us know immediately.
